Effective Date: June 26, 2026

At SWM Tech Mitra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Company Name (if applicable)

Order Information

  • Products Purchased

  • Order History

  • Payment Status

  • Delivery Details

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify and manage payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Improve our website and services

  • Prevent fraudulent activities

  • Comply with legal obligations

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Payments are securely processed through trusted third-party payment gateways that use industry-standard encryption and security measures.

4. Cookies

Our website uses cookies to:

  • Improve website performance

  • Remember your preferences

  • Keep products in your shopping cart

  • Analyze website traffic

  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Technology and hosting providers

  • Government or legal authorities when required by law

All third-party partners are expected to maintain appropriate security standards.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Update your account details

  • Request deletion of your personal information, subject to legal and business obligations

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

SWM Tech Mitra

Email: support@swmtechmitra.com (Replace if different)

Phone: (Add your customer support number)

Business Address: (Add your registered business address)

We will make every effort to respond to your inquiry as quickly as possible.

Thank you for trusting SWM Tech Mitra. Your privacy and security are important to us, and we are committed to providing a safe and reliable shopping experience.